Our clients are the standard by which we measure
ourselves and are the reason we continue to invest and
expand our range of services, some GN Netcom headset users
have volunteered their comments on our new service. Here are
just a few:
“Whilst I have a quiet moment I thought I must
let you know how much better the new process is for
headset repair. You guys were always helpful and the
service was very good, but this new system is so
much quicker. When my headsets go down I need to
rely on a prompt and efficient replacement service.
I had one go down last week and told the
administrator that it would only take a couple of
days. When I turned up on Monday with the
replacement she was so surprised that I had kept my
word - it made me look very efficient!
Thanks again.”
Ann Walker Jewsons Transport Centre
"We were quite worried about the proposed
changes but quickly realised that these changes were
hugely beneficial to us. We were impressed that our
faulty equipment was replaced before we had sent off
the faulty kit. Communications Solutions UK realise
how important the repaired equipment is for our
support operation. The helpdesk staff are friendly
and knowledgeable and processes have been explained
clearly and precisely"
"The helpdesk seem extremely knowledgeable on the
equipment to be repaired"
Andy Asker Computers Unlimited
“The service received from the GN Repair desk is
absolutely exceptional. It beats their competitors”
One of our Telecom’s dealers who, for obvious
reasons, wishes to remain anonymous!